diff --git a/src/components/Chat/Chat.tsx b/src/components/Chat/Chat.tsx
index 1fed7d5..feb1b51 100644
--- a/src/components/Chat/Chat.tsx
+++ b/src/components/Chat/Chat.tsx
@@ -17,7 +17,7 @@ const Chat = () => {
 
     const onFollowOutputHandler = useCallback(
         (atBottom: boolean) => {
-            if (atBottom || lastMessage?.crmSender) {
+            if (atBottom) {
                 return "auto";
             } else {
                 return false;
@@ -75,7 +75,7 @@ const Chat = () => {
                 itemContent={itemContent}
                 startReached={fetchMoreMessages}
                 height={"100%"}
-                increaseViewportBy={100}
+                increaseViewportBy={200}
                 alignToBottom
             />
             <MessageInput />